CIBER is one of Lawson's most experienced, knowledgeable partners. Our well-recognized proficiency includes Lawson technical and application processes, project management and a robust understanding of the strategic business and operational issues that companies face today.

Implementation, Integration and Upgrades

Clients select CIBER and Lawson as their solution partners because we understand and can solve their business challenges. Lawson provides the applications and technology; CIBER provides a complete set of services to assist clients with all components of their Lawson projects.

Our Lawson-specific expertise includes:

• Implementation and Project Management Services
• Application & Technology Services
• Upgrade, Integration and Migration Services
• Change Management and Business Process Calibration (BPC) Services
• Production Support and General Maintenance
• Hardware, including IBM, HP and mobile data-collection tools such as Intermec, Symbol and others

Our approach to Lawson projects is unique. We go “beyond the technology” to help clients make their business better, and to ensure successful, on-time and on-budget projects. We believe that applications are important, but preparing your people for change, through proper training, thorough communications and adequate planning can play an even greater role in the long-term success of your project.

“The migration of our business system provides greater functionality so we can increase efficiency, reduce costs, and give patients greater care. Although the [Lawson] software is important, the migration would not have been successful without CIBER’s change management expertise, vision, project oversight, and partnership. Over the length of the project, CIBER and our staff truly worked as partners and established the foundation for process improvements that will deliver value for the next several years.”

Isadore Rivas — Vice President of Finance and Project Executive Sponsor, Clarian Health Partners

Unique CIBER Lawson Services

In addition to our core Lawson services, CIBER provides:

Strategic Visioning: Success often depends on up-front planning and decisions that are made before an implementation even begins. Ten years and more than a million hours of project experience ensures that CIBER can help you analyze business needs, and formulate a strategy that can help make your project a success.

Change Management: No software project is a success until end-users are willing and able to use the system. CIBER's unique solution to this issue is called "CAFE," or "Change Acceptance through Facilitated Effort." It is a proven program that ensures your users understand the why's and how's of change, encouraging acceptance at all levels of the organization.

Business Process Calibration (BPC): Ensuring improvements in business process requires “calibration” for most successful companies: a calculated “evolution” vs. a more disruptive, time intensive “revolution.” CIBER’s BPC Services provides the calibration required, while minimizing the disruption and mitigating the risk of not achieving the objectives.

Knowledge Transfer: Knowledge is another essential component of project success, to ensure users understand how to do their jobs more efficiently. CIBER's structured approach to knowledge transfer ensures users and managers understand how to get the most from Lawson.

Implementation ToolKit (ITK): Lawson implementations require your staff to take ownership of many activities that are not their core competency. CIBER's Implementation ToolKit helps your team be more effective by leading project team members through many of the tasks required of them in their new roles, from pre-planning activities through post-live requirements.

CIBER Gems: Because of our significant body of work in providing customizations, enhancements and interfaces, CIBER has developed a large inventory of low-cost, repeatable solutions, including employee re-numbering for Sarbanes-Oxley compliance, ADP interfaces, organizational restructuring, AP minimum payments and ProcessFlow gems.

General Maintenance and Production Support: CIBER offers general maintenance and product support to all Lawson customers, regardless of platform or release level. Our front-line team of consultants possesses significant application and technical expertise to personally answer your questions and assist you with the timely resolution of system issues.

Wireless Mobile Solutions: The CIBER Lawson practice is uniquely positioned to implement and support Lawson's packaged solutions or a custom-developed solution for our clients. CIBER can also provide the hardware and network configurations to meet the embedded infrastructure requirements for clients implementing these solutions.

Focused on Your Business

CIBER's Lawson expertise extends to a wide range of industries, including healthcare, financial services, local government, manufacturing, hospitality, retail, food service, and many others. We understand the business drivers that matter to our clients, and we know how to leverage Lawson's capabilities to help our clients meet their objectives.

Our success is best illustrated by what our clients say about us:

Healthcare: "In the spirit of partnership, CIBER helped guide our team through an implementation of Lawson Procurement, Accounts Payable and ProcessFlow that enhanced the efficiency of our requisitioning and accounting processes," said Cheryl Sharp, Chief Financial Officer of Olathe Health System. "Their change leadership services helped our team better understand and cope with the impact of the new system and their focus on team building and preparation at the outset of the project helped to ensure our success."

Public Sector: "CIBER provided invaluable assistance on our beta upgrade to Lawson 8.0.3. They successfully coordinated the efforts of a team consisting of our team members, CIBER consultants and Lawson, and provided business process review, training and application consulting services that allowed us to maximize the value of Lawson without the confusion and difficulties often associated with the installation of a new product," said Mark Neal, Business Analyst, North Carolina State Port Authority.

Retail: "RARE Hospitality has worked with CIBER for many years now, and their depth of knowledge in both new Lawson implementations as well as other services like upgrades and customizations has met our needs on every project," said Mary Sorrentino, Director of Corporate Systems at RARE Hospitality International, Inc. "The professionals that have been assigned to RARE have always been positive, responsive and extremely professional. We are confident that the CIBER team will partner with us to deliver what is necessary for our business needs."

Take it, share it...

For more detailed information, download the full version (PDF, 142KB)